is the ticket bot free?

yes. every setting is a command, and nothing is locked behind a paid tier.

can it answer tickets for us?

yes. the ticket ai answers a member from your own notes first, and hands off to staff when the notes don't cover it.

yes. closing a ticket keeps its transcript.

set up in four commands: setup makes a tickets category, a private log channel and a first panel. name your staff roles, add topics, post the panel.
topics with their own rules: each topic can have its own staff, category, required role and cooldown.
buttons or a dropdown: up to five topics show as buttons; more turns the panel into a dropdown on its own.
a command or the dashboard: every setting is a command and on dash.drain.baby too, and nothing is locked behind a paid tier.

every option is on the docs page.

is the ticket bot free?: yes. every setting is a command, and nothing is locked behind a paid tier.
can it answer tickets for us?: yes. the ticket ai answers a member from your own notes first, and hands off to staff when the notes don't cover it.
are transcripts kept?: yes. closing a ticket keeps its transcript.

fray covers moderation, tickets, giveaways, reposts, roblox and ai, so a server doesn't need a separate bot for each of them.